Gambloria Privacy Policy

Gambloria is operated by Eventa Digital Limitada, a Costa Rica-registered company holding Anjouan gaming licence number ALSI-182407008-FI1. This page sets out what personal data we collect from players and visitors, the purposes for which we use it, who we share it with, how long we keep it, and what rights you have over it. Eventa Digital Limitada is not licensed in Australia; this policy reflects the operator’s own data-handling commitments and applicable data protection principles.

What information we collect

We collect personal data across several categories depending on how you interact with the site. Account registration data includes your name, date of birth, residential address, email address, and phone number. For identity and payment verification we collect KYC documents such as a government-issued photo ID, proof of address, and copies of payment methods used on the account. We also collect gameplay data covering deposits, withdrawals, bets placed, session times, and game selections, as well as device and network data including IP address, browser type, operating system, and device identifiers. Cookies and similar technologies are used for site functionality and analytics; the specific cookies in use are described in the cookie settings accessible on the site.

How we use your information

We use personal data to provide the service: creating and maintaining your account, processing deposits and withdrawals, and enabling gameplay. We process data to meet regulatory obligations under our Anjouan licence, including age verification, KYC checks, anti-money laundering monitoring, and transaction records. Personal data is also used for security and fraud prevention, for responding to support requests submitted via LiveChat or email, and for sending marketing communications where you have opted in to receive them.

We share personal data with licensed payment processors that handle deposits and withdrawals on your account, and with identity verification providers that carry out KYC and age verification checks. Data is disclosed to the Anjouan licensing authority (licence ALSI-182407008-FI1) and to law enforcement or regulatory bodies when we are legally required to do so. As part of the Eventa Digital Limitada group, data may be shared with affiliated companies operating on the same shared infrastructure where this is necessary for account management or fraud prevention.

Data retention

We retain personal data for as long as your account is active and for a minimum of five years after account closure, in line with anti-money laundering and licensing record-keeping requirements. Certain categories of data, including KYC documents and transaction records, may be kept for longer where a specific regulatory obligation or ongoing investigation requires it. When the applicable retention period expires, data is deleted or anonymised.

Your rights

You have the following rights over the personal data we hold about you:

Access: you can request a copy of the personal data we hold.
Rectification: you can ask us to correct inaccurate or incomplete data.
Erasure: you can request deletion of your data, subject to retention obligations under applicable law.
Restriction: you can ask us to limit how we process your data in certain circumstances.
Objection: you can object to processing carried out on the basis of legitimate interests.
Portability: you can request your data in a structured, machine-readable format where processing is based on consent or contract.

To exercise any of these rights, contact us using the details below. We will respond within a reasonable period and inform you of the outcome.

Contact us

Privacy queries and data rights requests can be sent to [email protected] or to [email protected] for account-level matters. No dedicated Data Protection Officer is currently named for this operator; all privacy correspondence is handled by the support team. If a query is not resolved to your satisfaction, you may escalate it to the Anjouan licensing authority or any other competent body in your jurisdiction. For responsible-gambling support in Australia, visit gamblinghelponline.org.au. You must be 18 or over to play.